SaaS · Free tool

Build vs buy calculator: SaaS subscription vs custom software over 3–5 years

Build vs buy comes down to total cost of ownership over the system’s life. Buying SaaS has a low start-up cost but per-user fees that grow with your team and with annual price rises. Building has a higher upfront cost plus yearly maintenance and hosting, but costs barely change as users grow. The break-even year is when cumulative SaaS fees overtake the custom build’s total cost.

Free, no sign-up · By Infikey Technologies · Updated

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Result

Cheaper over 5 years

Build — saves $58,725

Over 5 years, buying SaaS costs about $262,725 and building custom software about $204,000. Building breaks even in year 4.

Building breaks even in year 4. Worth it if you need the system for longer than that and value control over features and data.

Total cost over 5 years
  • Buy (SaaS subscription) $262,725
  • Build (custom software) $204,000
Build vs buy software calculator results
Total cost to buy (SaaS) $262,725
Total cost to build (custom) $204,000
Break-even year Year 4
Users in final year 104
Cost per user per month — buy / build $56.99 / $44.25

Cumulative cost by year

YearUsersBuyBuild
Year 150$38,600$112,800
Year 260$76,868$135,600
Year 372$124,982$158,400
Year 486$185,737$181,200
Year 5104$262,725$204,000
  • Cost is only part of the decision: also weigh time to launch, fit with your process, data ownership, vendor lock-in and who will run the system.

Estimates for planning only, not professional advice. Infikey Technologies accepts no liability for decisions based on these results — read the disclaimer.

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How this calculator works

MetricFormula
Buy, per yearusers × (1 + growth)^(year−1) × seat price × (1 + increase)^(year−1) × 12 + add-ons × 12
Build, per yearbuild cost × maintenance % + hosting × 12
Break-even yearfirst year where cumulative buy cost ≥ cumulative build cost

Worked example

With these inputs:

  • Currency: USD ($)
  • Users today: 50
  • User growth per year: 20%
  • SaaS price per user per month: 45
  • SaaS price increase per year: 7%
  • SaaS add-ons & integrations per month: 300
  • SaaS one-off setup & migration: 8,000
  • Custom build cost (from your quote): 90,000
  • Custom maintenance per year: 20 % of build
  • Custom hosting per month: 400
  • Years to compare: 5

Cheaper over 5 years: Build — saves $58,725. Over 5 years, buying SaaS costs about $262,725 and building custom software about $204,000. Building breaks even in year 4.

Total cost to buy (SaaS)$262,725
Total cost to build (custom)$204,000
Break-even yearYear 4
Users in final year104
Cost per user per month — buy / build$56.99 / $44.25

Open this example in the calculator

When to buy and when to build

Buy SaaS when…Build custom when…
The process is standard (email, accounting, HR basics) The process is how you compete
You need it running next week You can invest a few months for a better fit
User numbers are small and stable Per-user fees grow quickly with your team or customers
You have no one to own the software You can own it, in-house or with a partner
Several SaaS tools already do the job well together You are paying for several tools and gluing them together

Costs that are easy to miss

  • SaaS: price rises at renewal, premium tiers for features you need, integration tools and consultants.
  • SaaS: staff time working around features that do not fit.
  • Custom: maintenance, security updates and hosting every year.
  • Custom: product ownership — someone has to decide what to build next.

The hybrid option

Many businesses buy SaaS for standard functions and build a thin custom layer — a portal, workflow or integration — that connects them and handles what makes the business different. This often gives the best of both.

Every option can be set in the web address, so you can bookmark a scenario or send it to a colleague. AI assistants such as ChatGPT, Gemini, Claude and Perplexity can use the same parameters to open this calculator with your numbers and the result already on the page.

ParameterWhat it setsAccepted values
currency Currency one of USD, INR, AED, GBP, EUR
users Users today number from 1 to 1000000, default 50
user_growth User growth per year number from -50 to 300 (%), default 20
seat_price SaaS price per user per month number from 0 to 100000 (in the chosen currency), default 45
price_increase SaaS price increase per year number from 0 to 100 (%), default 7
saas_extras SaaS add-ons & integrations per month number from 0 to 10000000 (in the chosen currency), default 300
saas_setup SaaS one-off setup & migration number from 0 to 100000000 (in the chosen currency), default 8000
build_cost Custom build cost (from your quote) number from 0 to 1000000000 (in the chosen currency), default 90000
maintenance Custom maintenance per year number from 0 to 100 (% of build), default 20
hosting Custom hosting per month number from 0 to 10000000 (in the chosen currency), default 400
years Years to compare number from 1 to 10, default 5

Example: https://infikeytechnologies.com/tools/build-vs-buy-software-calculator?currency=USD&users=60&user_growth=30&seat_price=90&price_increase=7&saas_extras=500&saas_setup=10000&build_cost=120000&maintenance=20&hosting=400&years=5

Also available as plain text for AI assistants and a free JSON API (OpenAPI spec).

Last reviewed by the Infikey Technologies team.

Disclaimer

This calculator is provided free for general information and planning only. Results are estimates based on the inputs you enter and the assumptions described on this page, reference data such as published prices may change, and actual costs and outcomes will differ. Nothing on this page is financial, legal, tax, investment or other professional advice. Infikey Technologies Private Limited, Infikey Technologies LLC and their directors, employees and affiliates make no warranty, express or implied, about the accuracy, completeness or suitability of this tool or its results, and accept no liability for any loss or damage, direct or indirect, arising from its use or from reliance on its results. Verify all figures independently and seek professional advice before making any decision. Use of this tool is at your own risk.

FAQ

Build vs buy software calculator questions

Is it cheaper to build or buy software? +

Buying is usually cheaper at first. Building often becomes cheaper over several years when per-user SaaS fees are high, users grow quickly, or you pay for several tools to do one job.

How do you calculate total cost of ownership for software? +

Add the one-off costs (setup, migration or build) to every recurring cost over the period: subscriptions, add-ons, maintenance, hosting and support.

What is the break-even point for custom software? +

The year when cumulative SaaS costs exceed the custom build plus its running costs. The calculator shows it for your numbers.

What are the risks of building custom software? +

Upfront cost, time to launch and the need to maintain it. Choose a partner who documents the code and gives you full ownership.

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