{"calculator":{"slug":"voice-ai-agent-cost-calculator","name":"Voice AI agent vs call centre cost calculator","url":"https://infikeytechnologies.com/tools/voice-ai-agent-cost-calculator"},"inputs":{"currency":"USD","calls":3000,"minutes":4,"ai_rate":0.12,"handled":60,"hourly":15,"wrap_up":1,"occupancy":75,"platform_fee":300},"inputs_readable":{"Currency":"USD ($)","Calls per month":"3,000","Average call length":"4 min","Voice AI cost per minute":"0.12","Calls the AI completes without a person":"60%","Human agent cost per paid hour":"15","After-call work per call":"1 min","Agent occupancy":"75%","AI platform fee per month":"300"},"result":{"headline":{"label":"Monthly savings with voice AI","value":"$1,692"},"summary":"3,000 calls of 4 minutes cost about $5,000 a month with people only and $3,308 with a voice AI agent completing 60% of them.","verdict":{"tone":"good","text":"Saves $1,692 a month (34%) and answers every call instantly, 24/7, with no queue at peak times."},"metrics":[{"label":"Cost per call — human / AI","value":"$1.67 / $0.48"},{"label":"Human-only cost per month","value":"$5,000"},{"label":"With voice AI — AI & platform","value":"$1,308"},{"label":"With voice AI — human agents","value":"$2,000"},{"label":"Agent hours freed per month","value":"200"},{"label":"Yearly savings","value":"$20,304"}],"chart":{"title":"Monthly cost","items":[{"label":"Call centre only","value":"$5,000"},{"label":"With voice AI","value":"$3,308","detail":"1,200 calls transferred to people","selected":true}]},"notes":["Transferred calls are charged 1 minute of AI time before the hand-over.","Running costs only. One-off design, integration and testing are quoted separately."]},"share_url":"https://infikeytechnologies.com/tools/voice-ai-agent-cost-calculator?currency=USD&calls=3000&minutes=4&ai_rate=0.12&handled=60&hourly=15&wrap_up=1&occupancy=75&platform_fee=300","disclaimer":"This calculator is provided free for general information and planning only. Results are estimates based on the inputs you enter and the assumptions described on this page, reference data such as published prices may change, and actual costs and outcomes will differ. Nothing on this page is financial, legal, tax, investment or other professional advice. Infikey Technologies Private Limited, Infikey Technologies LLC and their directors, employees and affiliates make no warranty, express or implied, about the accuracy, completeness or suitability of this tool or its results, and accept no liability for any loss or damage, direct or indirect, arising from its use or from reliance on its results. Verify all figures independently and seek professional advice before making any decision. Use of this tool is at your own risk.","publisher":{"name":"Infikey Technologies","url":"https://infikeytechnologies.com","contact":"https://infikeytechnologies.com/contact"}}