{"calculator":{"slug":"ai-chatbot-cost-calculator","name":"AI chatbot cost calculator","type":"estimate_request","category":"AI","description":"An AI chatbot has two costs: the one-time build (conversation design, connecting your knowledge sources, integrations, testing and guardrails) and the running cost (LLM tokens, hosting, vector search and monitoring). Build cost grows with channels and integrations; running cost grows with conversation volume and model choice. Scope yours below and Infikey replies with both estimates.","url":"https://infikeytechnologies.com/tools/ai-chatbot-cost-calculator","markdown_url":"https://infikeytechnologies.com/tools/ai-chatbot-cost-calculator.md","api_url":"https://infikeytechnologies.com/api/tools/ai-chatbot-cost-calculator","updated":"2026-10-05","parameters":[{"name":"use_case","label":"Main use case","type":"choice","required_for_estimate":true,"options":{"support":"Customer support","sales":"Sales & lead qualification","internal":"Internal knowledge assistant","booking":"Bookings & appointments","shopping":"E-commerce shopping assistant","other":"Something else"},"default":"support"},{"name":"channels","label":"Channels","type":"list","required_for_estimate":true,"options":{"website":"Website chat widget","whatsapp":"WhatsApp","app":"Mobile app","slack_teams":"Slack / Microsoft Teams","social":"Instagram / Facebook Messenger","voice":"Voice / phone"}},{"name":"knowledge","label":"What should it learn from?","type":"list","options":{"website":"Website pages","documents":"PDFs and documents","helpdesk":"Help-desk articles / FAQs","catalogue":"Product catalogue","database":"Database / CRM records","drive":"Google Drive / SharePoint"}},{"name":"integrations","label":"Actions & integrations","type":"list","options":{"crm":"Create leads in CRM","helpdesk":"Create tickets (Zendesk, Freshdesk, etc.)","calendar":"Book into a calendar","orders":"Look up orders / accounts","payments":"Take payments","handoff":"Hand off to a human agent"}},{"name":"volume","label":"Expected conversations per month","type":"choice","options":{"under_1k":"Under 1,000","1k_10k":"1,000–10,000","10k_100k":"10,000–100,000","over_100k":"Over 100,000"},"default":"1k_10k"},{"name":"languages","label":"Languages","type":"choice","options":{"1":"One language","2_3":"2–3 languages","4_plus":"4 or more"},"default":"1"},{"name":"model","label":"Model preference","type":"choice","options":{"none":"No preference — recommend one","openai":"OpenAI GPT","claude":"Anthropic Claude","gemini":"Google Gemini","open_source":"Open-source / self-hosted"},"default":"none"},{"name":"residency","label":"Data residency requirement","type":"choice","options":{"none":"None","india":"India","uk_eu":"UK / EU","uae":"UAE","us":"United States"},"default":"none"},{"name":"timeline","label":"Target launch","type":"choice","options":{"asap":"As soon as possible","1_month":"Within a month","3_months":"1–3 months","flexible":"Flexible"},"default":"flexible"}],"example_url":"https://infikeytechnologies.com/tools/ai-chatbot-cost-calculator?use_case=support&channels=website&knowledge=website%2Chelpdesk%2Cdocuments&integrations=helpdesk%2Chandoff&volume=1k_10k&languages=1&model=none&residency=none&timeline=flexible"},"inputs":{"use_case":"support","channels":[],"knowledge":[],"integrations":[],"volume":"1k_10k","languages":"1","model":"none","residency":"none","timeline":"flexible"},"inputs_readable":{"Main use case":"Customer support","Expected conversations per month":"1,000–10,000","Languages":"One language","Model preference":"No preference — recommend one","Data residency requirement":"None","Target launch":"Flexible"},"estimate":{"automated_price":false,"how_to_get_one":"Open prefilled_url, confirm the options and add contact details. An Infikey Technologies engineer replies with a scoped estimate, timeline and team plan.","prefilled_url":"https://infikeytechnologies.com/tools/ai-chatbot-cost-calculator?use_case=support&volume=1k_10k&languages=1&model=none&residency=none&timeline=flexible#estimate"},"disclaimer":"This form only collects your requirements so Infikey can prepare an estimate. It does not produce a price, quote or offer, and any estimate we send is indicative until agreed in a signed proposal. Nothing on this page is financial, legal, tax, investment or other professional advice. Infikey Technologies Private Limited, Infikey Technologies LLC and their directors, employees and affiliates make no warranty, express or implied, about the accuracy, completeness or suitability of this tool or its results, and accept no liability for any loss or damage, direct or indirect, arising from its use or from reliance on its results. Verify all figures independently and seek professional advice before making any decision. Use of this tool is at your own risk.","publisher":{"name":"Infikey Technologies","url":"https://infikeytechnologies.com","contact":"https://infikeytechnologies.com/contact"}}